HYLVARIS Money Back Guarantee Policy
At HYLVARIS, customer satisfaction is our highest priority. Our Money Back Guarantee policy ensures that you have a hassle-free buying experience and receive products that meet your expectations. Below, please find the details of our guarantee policy.
Eligibility for Refunds
- Products can be returned for a full refund within 30 days of purchase.
- The item must be unused and in the same condition as received. All original packaging must be intact.
- Proof of purchase or receipt must be presented at the time of the return request.
Non-refundable Items
Several types of goods are exempt from being returned. These include:
- Custom-made or personalized items
- Perishable goods such as food, flowers, newspapers, or magazines
- Health and personal care items
Process for Return
- Begin the return process by contacting our support team at [email protected].
- Include your order number and details about the product you wish to return.
- Our team will guide you through the return process and provide a return shipping address.
- Once your return is received and inspected, we will send you an email notification of the refund status.
Refunds
Upon approval, refunds will be processed within 5-7 business days, and a credit will automatically be applied to your original method of payment. Please note that it may take some time before your refund is officially posted to your bank account or credit card.
For further assistance, do not hesitate to contact us at [email protected] or call us at +1 (555) 123-4567. Our customer service team is available Monday through Friday from 9 AM to 5 PM.